COURSES WE OFFER

SALES AND CUSTOMER SERVICE TRAINING

Business networking Selling skills Sales for non-sales people Negotiation kills Consultative selling Complaint handling
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SALES AND CUSTOMER SERVICE TRAINING

MANAGEMENT TRAINING

Budgeting for managers Building high performance teams Chairing meetings Change management Coaching skills Delegation skills Emotional intelligence Leadership skills Creatively
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MANAGEMENT TRAINING

CUSTOMER SERVICE TRAINING

The Foundation Of Customer Experience Building Customer Experience Leading Customer Experience Discover Insights  Define Your Promise Plan Your Experience Communicate, Implement & Lead Communicate & Measure
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CUSTOMER SERVICE TRAINING

COMMUNICATION SKILLS TRAINING

Communication skills Minute taking Presentation skills Report writing Telephone skill Time management
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COMMUNICATION SKILLS TRAINING

HR TRAINING

Campaign management Change management Coaching mentoring Customer Excellence Employee Contact and handbook Job Evaluation Performance management Skill Development
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HR TRAINING

TRAINING PACKAGES

MANAGEMNET TRAINING: SALES AND CUSTOMER SERVICE TRAINING COMMUNICATION SKILLS TRAINING HR TRAINING
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TRAINING PACKAGES

DEFINITIVE BUSINESS SOLUTIONS

Definitive Business Solutions provides top-quality consultancy and corporate training. We believe that most small businesses and entrepreneurs suffer two major
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DEFINITIVE BUSINESS SOLUTIONS